Robotic Document Sort

Iron Mountain Inc., 2018-2019

The average office worker uses 10,000 sheets of paper per year. (1) That's a 1.02 m (3.35 ft) tall stack of paper, per person!

What happens to potentially sensitive business documents after use?

Iron Mountain Inc. and other document management companies periodically collect and process them, securely shredding, preserving, or digitizing them. 

But these documents often contain defects...

...And much, much more!

Digitization is a costly, manual process to avoid jamming scanners or damaging documents.

In 2019, Iron Mountain reached out to Olin's SCOPE program (Senior Capstone Project in Engineering) to find a way to speed up their document digitization process. 

Our team of 5 students studied Iron Mountain document preppers at work for inspiration.

Key Insights

88.09% Simple defects (Staple, paper clip, binder clip, etc. Visible and easy to address.)

11.90% Invisible defects (Primarily rips in paper. Not easily visible but causes damage during scanning.)

0.01% Manager level defects (Glued bindings, etc. Require experienced assistance to resolve.)

Delays primarily occur in the document digitization process before scanning, during document processing and cleaning.

The bulk of defects are Simple and Invisible defects, but manager level defects require exponentially more time to resolve and halt the document cleaning process until resolved.

We developed a robotic arm capable of preclassifying, sorting, and reordering documents based on their defect type.

By parallelizing the document cleaning process, we eliminated the time cost of task switching.

We presented our results to Iron Mountain leadership:

Public Project Artifacts

YouTube: Midsemester Live Demo Video

Final Expo Poster

Archival Poster

References

[1] Federal Electronics Challenge, US Environmental Protection Agency. (2013, September 12). The Benefits of Online Duplexing. https://www.epa.gov/sites/default/files/2013-09/documents/fec_automatic_duplexing.pdf